Privacy policy

Effective Date: 3 July 2026

Projectarian is an independent design committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what personal information is collected, how it is used, and the choices available to you regarding your information.

If you have any questions about this policy or how your information is handled, please contact hello@projectarian.com.

Information Collected

When you place an order, create an account or subscribe to a mailing list, the following information may be collected:

  • Name and email address.
  • Billing and contact information provided during checkout.
  • Order history.
  • Payment information processed by third-party payment providers (payment details are not stored by Projectarian).
  • Technical information such as IP address, browser type, device information and website usage data.

How Your Information Is Used

Your information may be used to:

  • Process and fulfil orders.
  • Provide access to purchased digital products.
  • Respond to enquiries and provide customer support.
  • Send order confirmations, download links and account-related communications.
  • Send marketing emails where you have chosen to subscribe.
  • Improve the website, products and customer experience.
  • Maintain the security and integrity of the website.

Marketing Communications

Marketing emails are only sent to customers who have chosen to subscribe. You may unsubscribe at any time by using the unsubscribe link included in any marketing email.

Unsubscribing from marketing communications does not affect access to previously purchased products.

Sharing of Information

Personal information is never sold or rented to third parties.

Information may be shared with trusted service providers where necessary to operate the business, including:

  • My website hosting and ecommerce services.
  • My payment processors.
  • My email marketing providers.
  • My analytics providers.
  • Service providers required to fulfil orders or operate the website.

These providers process information in accordance with their own privacy policies.

Cookies

This website uses cookies and similar technologies to provide essential website functionality, improve performance and understand how visitors use the site.

Most web browsers allow cookies to be managed through their settings.

Your Rights

You may request to:

  • Access the personal information held about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal information where it is no longer required or where there is no legal obligation to retain it.
  • Withdraw consent to marketing communications at any time.

Submit requests to hello@Projectarian.com.

Data Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, disclosure, alteration or destruction. Personal information is retained only for as long as necessary to operate the business and comply with legal obligations.

International Data Processing

Projectarian is based in South Africa and serves customers worldwide. Personal information may therefore be processed or stored in countries other than your own by Projectarian or its service providers.

Children’s Privacy

This website is not directed towards children under the age of 16, and personal information is not knowingly collected from children.

Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on this page.